Short, direct answers. If something you need is missing, ask us — the questions people actually send are how this list grows.
What is Hausmarket?
Hausmarket is an online platform for describing, configuring, costing and comparing a new house, and for finding the builder to build it. You start with a conversation about what you need rather than a brochure of models, and finish with a configured house, a total build cost and a shortlist of builders.
Is Hausmarket free to use?
Yes, for the parts most people need. Browsing houses, AI recommendations, basic 3D configuration, saving and comparing houses and contacting builders are free and always will be. Advanced planning tools — quote comparison, plot analysis, the AI architect, the project room — are part of Hausmarket Plus.
Do I need to have found a plot already?
No. You can configure and cost a house before you have a plot, and Hausmarket will flag which of its estimates depend on plot-specific factors such as ground conditions, slope and connection distances. Once you have a plot, adding it makes the estimate considerably more precise.
Can I reclaim VAT on a self build?
In most cases yes. The DIY Housebuilder Scheme lets self builders reclaim VAT on eligible materials for a new dwelling, which on a project this size is frequently a five-figure sum. Hausmarket shows costs excluding VAT and flags which line items are typically reclaimable, but the claim itself is between you and HMRC and worth confirming with your accountant.
How accurate are the costs?
The house price and its upgrades come from the builder's own pricing, so those are as accurate as the builder's quotation. The surrounding build costs — groundworks, connections, fees, landscaping — are estimates based on your region and configuration, and are clearly labelled as estimates rather than firm prices.
Does Hausmarket sell houses?
No. Hausmarket is a platform, not a housebuilder or main contractor. The contract is always between you and the builder you choose. That independence is the point: we have no reason to steer you toward one builder's model over another's.
Can I change the layout, or only the finishes?
It depends on what each builder permits, and Hausmarket shows you the difference. Some models allow only material and finish choices; others allow moving non-structural walls, resizing rooms, changing ceiling heights and extending the footprint. Structural walls are marked as fixed so you never configure something that cannot be built.
Can I compare quotes I have already received?
Yes. Upload the quotes you have and Hausmarket normalises them onto the same line items, so you are comparing the same scope. This routinely changes the answer: the cheaper quote is often the one that excludes the foundations, the decorating or the MVHR unit.
What does a builder receive when I contact them?
Your configured house, the materials you selected, your budget, your plot details if you have added them, any changes you asked for, and the estimated value of the build. Instead of “I'm interested in the Model 174”, the builder sees a configured project and a buyer ready for a real conversation.
How is this different from a plot or package-home website?
A catalogue shows you what exists and hands you to a salesperson. Hausmarket works out what suits you, lets you change it, costs every change as you make it, estimates the whole build rather than the house, and compares builders on identical terms. The catalogue is the smallest part of it.
What is the Hausmarket Score?
A score out of 100 that rates a house on objective criteria rather than opinion: energy efficiency, cost efficiency, layout efficiency, maintenance burden, natural light and future flexibility. It is designed to be comparable across builders, which star ratings are not.